CDK Neuron:
Intelligent insights that power your business forward.
What good is data if you can't use it?
The automotive industry has access to troves of data, but most don't have the time or resources to leverage it to its full potential. This creates missed opportunities to improve workflows, streamline processes and enhance customer engagement.
No more.
CDK Neuron provides the data insights and intelligence that help automotive leaders make smarter and faster business decisions, which helps you sell and service more vehicles. And because we're infusing Neuron into the CDK products you already use, we're helping you learn more about your business and your customers, so you can find answers on how to improve sales, marketing and service outcomes.
What exactly is Neuron?
Neuron is CDK Global's next-generation intelligence engine, blending rich market data, leading analytics and artificial intelligence with decades of automotive industry expertise to create actionable insights that help automotive leaders increase sales and profitability.
What will Neuron do for you?
Auto
Dealerships
Neuron helps you fully use data to improve workflows, sell more vehicles and provide better service to your customers, so you can build trust and win their loyalty.
Auto
Manufacturers
Neuron helps you extract meaningful data insights, which will help you sell more vehicles and parts, react more quickly to market changes and improve dealership performance.
Independent
Software Vendors
Neuron gives you access to rich data and application program interfaces (APIs) so you can build and integrate solutions that help create unique experiences for the automotive industry.
How does Neuron work?
There are many sources of rich market data: customer transactions, vehicle sensors, dealer applications, OEM systems and industry data. Neuron builds upon the data by applying sophisticated analytics and artificial intelligence and then infuses this insight and intelligence into CDK solutions, providing tangible business value for your automotive business.
Read EbookNeuron is driven by three critical elements
Rich Market Data
Neuron is the first of its kind to offer the automotive industry open access to billions of data transactions that flow through CDK products and the automotive industry as a whole.
Leading Analytics
Neuron uses powerful analytics and artificial intelligence to look for trends, behaviors and patterns in data, then derives easy-to-understand predictions and recommendations that help you make smarter and faster business decisions.
Insight-Driven Solutions
Neuron intelligence is infused into CDK Global solutions, offering automotive companies new ways to automate tasks, create efficiencies and greatly enhance experiences for employees and customers alike.
Solutions
CDK Global is infusing Neuron intelligence into CDK solutions, providing data-driven predictions and recommendations that enable our customers to turn challenges into opportunities.
The powerful combination of curated data, advanced technologies and CDK’s industry expertise form the foundation for enhancing our next-generation intelligence dealer management solutions, designed to support automotive businesses on their path to digital transformation.
Use data to find answers so you can improve business outcomes, streamline workflows and delight your customers with personalized experiences.
Predictive Service with Neuron Built In
This unique solution boosts both customer service and revenues. We use a combination of historical vehicle data, advanced analytics and AI to identify which components on your customer’s vehicle are likely to be failing so you can include them in the multi-point inspection. This proactive approach simultaneously earns customer trust and improves your bottom line.
CDK Neuron Service Performance
Your business relies on a healthy and profitable service operation, which requires daily visibility into the KPIs that drive profitability. This program helps you capture service opportunities using tools to manage your workflows, create business change faster and improve profitability.
Neuron Performance View
Neuron Performance View is a next generation reporting tool developed from in-depth analysis of the business practices of dealers just like you. Use this web-based reporting tool to gain more insight into the efficiency and profitability of your dealership's operations. Because of the seamless, near-real-time integration into CDK systems, dealer groups now have access to and can create fully customizable reports.
Let the data reveal the true power of your business. Our solutions provide the insights and tools you need to improve your dealer networks' performance and your bottom line.
CDK Neuron Performance Suite
Dealers need data and guidance. This solution helps your OEM field teams have productive and engaging coaching conversations by bringing together accurate, actionable data into simple dashboard and workflow tools.
CDK Neuron Service Performance
Your dealership network can’t succeed without daily visibility into the KPIs that drive profitable service operations. Our solution provides performance and participation dashboards to help you understand and influence dealer program participation trends for maximum impact on customer satisfaction, service operational metrics and service revenues.
CDK Neuron Live Vehicle Inventory
Your customers’ shopping experience matters. That’s why we store and synchronize vehicle inventory information in real time, providing OEMs, dealers and third-party sales portals with a consistent, up-to-date view of vehicle listings and pricing. This increases sales revenues and improves your customers’ shopping experience.
Use our insight and event-driven APIs to create unique solutions that help the automotive industry sell and service more vehicles.
CDK Neuron Async APIs
Our event-driven APIs keep data flowing between your CDK applications and other apps. This enables seamless and efficient workflows that improve your employee experiences and how you engage with your customers. Learn more about our CDK Repair Order Async API.
CDK Neuron Insights APIs
Our Insight APIs use artificial intelligence, advanced statistical algorithms, and aggregated data sets to enable decision makers to intelligently solve business problems and identify opportunities. Learn more about our Advanced Vehicle Lookup API.
Auto Dealership Solutions
Use data to find answers so you can improve business outcomes, streamline workflows and delight your customers with personalized experiences.
Predictive Service with Neuron Built In
This unique solution boosts both customer service and revenues. We use a combination of historical vehicle data, advanced analytics and AI to identify which components on your customer’s vehicle are likely to be failing so you can include them in the multi-point inspection. This proactive approach simultaneously earns customer trust and improves your bottom line.
CDK Neuron Service Performance
Your business relies on a healthy and profitable service operation, which requires daily visibility into the KPIs that drive profitability. This program helps you capture service opportunities using tools to manage your workflows, create business change faster and improve profitability.
CDK Neuron Data Management
As a busy dealer, you need your staff to stay focused on your customers and core business, not on your data. Let us handle the tedious, time-consuming work. We’ll host and manage your data on a secure platform where you have quick and easy access to it whenever you want.
Auto Manufacturer Solutions
Let the data reveal the true power of your business. Our solutions provide the insights and tools you need to improve your dealer networks' performance and your bottom line.
CDK Neuron Performance Suite
Dealers need data and guidance. This solution helps your OEM field teams have productive and engaging coaching conversations by bringing together accurate, actionable data into simple dashboard and workflow tools.
CDK Neuron Service Performance
Your dealership network can’t succeed without daily visibility into the KPIs that drive profitable service operations. Our solution provides performance and participation dashboards to help you understand and influence dealer program participation trends for maximum impact on customer satisfaction, service operational metrics and service revenues.
CDK Neuron Live Vehicle Inventory
Your customers’ shopping experience matters. That’s why we store and synchronize vehicle inventory information in real time, providing OEMs, dealers and third-party sales portals with a consistent, up-to-date view of vehicle listings and pricing. This increases sales revenues and improves your customers’ shopping experience.
Independent Software Vendor Solutions
Use our insight and event-driven APIs to create unique solutions that help the automotive industry sell and service more vehicles.
CDK Neuron Async APIs
Our event-driven APIs keep data flowing in real time between your CDK applications and other apps. This enables seamless and efficient workflows that improve your employee experiences and how you engage with your customers. Learn more about our CDK Repair Order Async API.
CDK Neuron Insights APIs
Our Insight APIs use artificial intelligence, advanced statistical algorithms, and aggregated data sets to enable decision makers to intelligently solve business problems and identify opportunities. Learn more about our Advanced Vehicle Lookup API.
Where Intelligent Reporting Stands at the Dealership
Industry insight is crucial for boosting your business’s output and revenue. If you want your dealership to make better financial decisions, reduce losses and seize revenue-generating possibilities, you need access to reliable data. Read our Intelligent Reporting e-book to find out how dealers view current reporting technology and what features they would prioritize in a newly developed reporting platform.
Read EBookAbout CDK Global
CDK Global is a pioneer in automotive retail with decades of experience in data curation, analytics and artificial intelligence. Our Neuron intelligence engine is curating data that flows through CDK products and the third-party applications that connect to them. We’re proud to be serving nearly 15,000 dealer retail locations in North America today.
At CDK, we believe companies operate better when they have the insights and software tools to act on their data. And we’re committed to the belief that with the right combination of rich market data, advanced analytics and artificial intelligence, we can help our customers solve business problems and compete more successfully.
With decades of service to dealers and OEMs, CDK Global has developed unparalleled depth of domain expertise and knowledge of the automotive industry. From accounting to fixed ops, from digital retail to modern mobility, our intuitive wisdom is leveraged industry-wide, to extract understanding that drives value from data.
The strength of Neuron comes from our unique experience and acquisitions, working with thousands of customers and partners to transform automotive retail experiences.
Learn More
Learn
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